Customer References & Quotes
"I have had the pleasure of working with Amy and Laura of QIA for over 10 years. They are both well versed in current best-practice Quality Improvement processes and Medicaid systems, while also being indispensable during times of increased need for skilled management. I continue to be impressed by their knowledge, skill and efficiency in creating and implementing effective systems. Their time is worth the investment... you will reap the benefits by increasing quality and reducing costs in the long run."
Char Rivette, LCSW, Executive Director of Chicago Children's Advocacy Center
“Little City Foundation and I, personally, have benefited extraordinarily from the services of Quality Improvement Associates. The consultants are extremely knowledgeable in a range of matters from thorough understanding of policy and procedure to clinical insight and from quality assurance to employee management and to systemic issues. They have been extremely reliable, professional, and thorough in their work. They have assisted in building work teams, in drafting policy to meet funding needs, and in redesigning internal systems to be highly efficient and effective. I highly recommend Quality Improvement Associates and have extreme confidence that they would be an asset to any organization that seeks their services.”
Janice S. Waters, LCPC, Former Director of Clinical Services, Little City Foundation
"Having worked in the field of child welfare for 12 years, I realize how important it is to have a sharp, objective expert in the field review your work and provide insightful feedback in order to maintain a high quality program. Amy Kasper and Laura Palmer are consummate professionals with extraordinary skills that are invaluable to not-for-profit agencies as they navigate the organizational systems and clinical issues that go hand-in-hand with this field."
Meg O'Rourke, LCSW, Independent Adoption Consultant
Customer References & Quotes
"I have had the pleasure of working with Amy and Laura of QIA for over 10 years. They are both well versed in current best-practice Quality Improvement processes and Medicaid systems, while also being indispensable during times of increased need for skilled management. I continue to be impressed by their knowledge, skill and efficiency in creating and implementing effective systems. Their time is worth the investment... you will reap the benefits by increasing quality and reducing costs in the long run."
Char Rivette, LCSW, Executive Director of Chicago Children's Advocacy Center
“Little City Foundation and I, personally, have benefited extraordinarily from the services of Quality Improvement Associates. The consultants are extremely knowledgeable in a range of matters from thorough understanding of policy and procedure to clinical insight and from quality assurance to employee management and to systemic issues. They have been extremely reliable, professional, and thorough in their work. They have assisted in building work teams, in drafting policy to meet funding needs, and in redesigning internal systems to be highly efficient and effective. I highly recommend Quality Improvement Associates and have extreme confidence that they would be an asset to any organization that seeks their services.”
Janice S. Waters, LCPC, Former Director of Clinical Services, Little City Foundation
"Having worked in the field of child welfare for 12 years, I realize how important it is to have a sharp, objective expert in the field review your work and provide insightful feedback in order to maintain a high quality program. Amy Kasper and Laura Palmer are consummate professionals with extraordinary skills that are invaluable to not-for-profit agencies as they navigate the organizational systems and clinical issues that go hand-in-hand with this field."
Meg O'Rourke, LCSW, Independent Adoption Consultant